Terms & Conditions Questions From Indonesia Players
If you breach the terms — such as using a shared account, depositing from a restricted source, or attempting fraud — we may suspend your account immediately and hold funds pending investigation. Serious breaches may result in permanent closure and forfeiture of balance. We always notify you by email before action and give you 48 hours to respond.
Deposits are non-refundable once credited to your account; they become your playable balance. However, if a deposit via DANA, OVO, GoPay or QRIS fails to arrive in your wallet, contact support immediately with your transaction ID. We investigate and restore funds within 24 hours if the transfer was declined on our end.
The same terms apply to all devices. Your account, payment security, data handling and support rights are identical whether you access manggatoto login on desktop, tablet or the mobile app. Gameplay may vary slightly by device, but account rules and payouts remain consistent.
We retain account records for seven years after closure to comply with local financial and anti-fraud regulations. During this time, we keep your data encrypted and do not share it. After seven years, personally identifiable information is anonymised. You can request earlier deletion where local law permits by submitting a formal written request.
No. Any change to our terms must be announced at least 30 days in advance via email to your registered address and in-lobby notification. You can review the updated terms before they take effect. If you do not agree, you can close your account before the effective date. Continued play after that date means you accept the new terms.
If you dispute a payout or game outcome, contact our support team immediately with the bet ID and reason. We investigate within 48 hours and provide a detailed explanation. If you remain unsatisfied, escalation depends on local law; we follow mediation procedures recognised in Indonesia and provide a formal written response.
No. You accept these terms once during account registration. We show you the full text before you confirm. After that, you only need to review updates if we notify you of changes 30 days in advance. Logging in after the update date means you have accepted the new version.
